Shipping & Returns
Shipping Policy
At Douglas Arsenal, we offer a variety of shipping options to ensure your purchase arrives at your doorstep quickly and securely. Our team takes great care when packaging your products to ensure they arrive in the same condition as when they left our store. Shipping costs are calculated at checkout and are based on the weight of your order and the distance it needs to travel.
Our standard shipping times are 3-5 business days, but we also offer expedited shipping options for those who need their products sooner. If you have any special shipping requests, please don't hesitate to contact us and we'll do our best to accommodate your needs.
Return & Exchange Policy
We want you to be completely satisfied with your purchase from Douglas Arsenal. If for any reason you are not happy with your order, we offer hassle-free returns and exchanges within 30 days of purchase. Simply contact us and we'll provide instructions on how to return or exchange your product. Please note that items must be returned in their original packaging and in the same condition as when they were received.
If you receive a damaged or defective product, please contact us immediately and we'll work with you to find a solution. We stand behind the quality of our products and want to ensure you are completely satisfied with your purchase from Douglas Arsenal.